Before contacting me personally, PLEASE browse the Forums first and see if you can find your answer there. The next place to check should be the various FAQs on the website (at product level), and then a post on the Forums after that. I'm spending a lot of time answering questions that could be answered on the Forums and it promotes knowledge sharing. Of course, if it is a matter that requires personal attention then contact me directly by all means.

Before contacting me personally, PLEASE browse the Forums first and see if you can find your answer there. The next place to check should be the various FAQs on the website (at product level), and then a post on the Forums after that. I'm spending a lot of time answering questions that could be answered on the Forums and it promotes knowledge sharing. Of course, if it is a matter that requires personal attention then contact me directly by all means.